CG2 Institutionalize a Managed Process
The process is institutionalized as a managed process.
Commitment to Perform
GP 2.1 (CO 1) Establish an Organizational Policy
Establish and maintain an organizational policy for planning and performing the measurement and analysis process.
Elaboration:
This policy establishes organizational expectations for aligning measurement objectives and activities with identified information needs and objectives and for providing measurement results.
Ability to Perform
GP 2.2 (AB 1) Plan the Process
Establish and maintain the plan for performing the measurement and analysis process.
Elaboration:
Typically, this plan for performing the measurement and analysis process is included in the project plan.
GP 2.3 (AB 2) Provide Resources
Provide adequate resources for performing the measurement and analysis process, developing the work products, and providing the services of the process.
Elaboration:
Measurement personnel may be employed full time or part time. A measurement group may or may not exist to support measurement activities across multiple projects.
Examples of other resources provided include the following tools:
· Statistical packages
· Packages that support data collection over networks
GP 2.4 (AB 3) Assign Responsibility
Assign responsibility and authority for performing the process,developing the work products, and providing the services of the measurement and analysis process.
GP 2.5 (AB 4) Train People
Train the people performing or supporting the measurement and analysis process as needed.
Elaboration:
Examples of training topics include the following:
· Statistical techniques
· Data collection, analysis, and reporting processes
· Development of goal-related measurements (e.g., Goal Question Metric)
Directing Implementation
GP 2.6 (DI 1) Manage Configurations
Place designated work products of the measurement and analysis process under appropriate levels of configuration management.
Elaboration:
Examples of work products placed under configuration management include the following:
· Specifications of base and derived measures
· Data collection and storage procedures
· Base and derived measurement data sets
· Analysis results and draft reports
· Data analysis tools
GP 2.7 (DI 2) Identify and Involve Relevant Stakeholders
Identify and involve the relevant stakeholders of the measurement and analysis process as planned.
Elaboration:
Examples of activities for stakeholder involvement include the following:
· Establishing measurement objectives and procedures
· Assessing measurement data
· Providing meaningful feedback to those responsible for providing the raw data on which the analysis and results depend
GP 2.8 (DI 3) Monitor and Control the Process
Monitor and control the measurement and analysis process against the plan for performing the process and take appropriate corrective action.
Elaboration:
Examples of measures used in monitoring and controlling include the following:
· Percentage of projects using progress and performance measures
· Percentage of measurement objectives addressed
Verifying Implementation
GP 2.9 (VE 1) Objectively Evaluate Adherence
Objectively evaluate adherence of the measurement and analysis process against its process description, standards, and procedures, and address noncompliance.
Elaboration:
Examples of activities reviewed include the following:
· Aligning measurement and analysis activities
· Providing measurement results
Examples of work products reviewed include the following:
· Specifications of base and derived measures
· Data collection and storage procedures
· Analysis results and draft reports
GP 2.10 (VE 2) Review Status with Higher Level Management
Review the activities, status, and results of the measurement and analysis process with higher level management and resolve issues.
(The following goal is not required and its practices are not expected for a maturity level 2 rating,
but are required for a maturity level 3 rating and above.)
GG 3 Institutionalize a Defined Process [CL104.GL101]
The process is institutionalized as a defined process.
GP 3.1 Establish a Defined Process
Establish and maintain the description of a defined measurement and analysis process.
GP 3.2 Collect Improvement Information
Collect work products, measures, measurement results, and improvement information derived from planning and performing the measurement and analysis process to support the future use and improvement of the organization’s processes and process assets.
