Organizational Process Definition: Institutionalize a Defined Process

The process is institutionalized as a defined process.

Commitment to Perform
GP 2.1 (CO 1) Establish an Organizational Policy
Establish and maintain an organizational policy for planning and performing the organizational process definition process.
Elaboration:
This policy establishes organizational expectations for establishing and maintaining a set of standard processes for use by the organization and making organizational process assets available across the organization.

Ability to Perform
GP 3.1 (AB 1) Establish a Defined Process
Establish and maintain the description of a defined organizational process definition process.
GP 2.2 (AB 2) Plan the Process
Establish and maintain the plan for performing the organizational process definition process.

Elaboration:
Typically, this plan for performing the organizational process definition process is a part of the organization’s process-improvement plan.

GP 2.3 (AB 3) Provide Resources
Provide adequate resources for performing the organizational process definition process, developing the work products, and providing the services of the process.

Elaboration:
A process group typically manages the organizational process definition activities. This group is typically staffed by a core of professionals whose primary responsibility is coordinating organizational process
improvement. This group is supported by process owners and people with expertise in various disciplines such as the following:
· Project management
· The appropriate engineering disciplines
· Configuration management
· Quality assurance
Examples of other resources provided include the following tools:
· Database management systems
· Process modeling tools
· Web page builders and browsers

GP 2.4 (AB 4) Assign Responsibility
Assign responsibility and authority for performing the process, developing the work products, and providing the services of the organizational process definition process.

GP 2.5 (AB 5) Train People
Train the people performing or supporting the organizational process definition process as needed. Elaboration:
Examples of training topics include the following:
· CMMI and other process and process-improvement reference models
· Planning, managing, and monitoring processes
· Process modeling and definition
· Developing a tailorable standard process


Directing Implementation
GP 2.6 (DI 1) Manage Configurations
Place designated work products of the organizational process definition process under appropriate levels of configuration management.

Elaboration:
Examples of work products placed under configuration management include the following:
· Organization’s set of standard processes
· Descriptions of the life-cycle models
· Tailoring guidelines for the organization’s set of standard processes
· Definitions of the common set of product and process measures
· Organization’s measurement data
GP 2.7 (DI 2) Identify and Involve Relevant Stakeholders
Identify and involve the relevant stakeholders of the organizational process definition process as planned.
Elaboration:
Examples of activities for stakeholder involvement include the following:
· Reviewing the organization’s set of standard processes
· Reviewing the organization’s life-cycle models
· Resolving issues on the tailoring guidelines
· Assessing the definitions of the common set of process and product measures
GP 2.8 (DI 3) Monitor and Control the Process
Monitor and control the organizational process definition process against the plan for performing the process and take appropriate corrective action.

Elaboration:
Examples of measures used in monitoring and controlling include the following:
· Percentage of projects using the process architectures and process elements of the organization's set of standard processes
· Defect density of each process element of the organization’s set of standard processes
GP 3.2 (DI 4) Collect Improvement Information
Collect work products, measures, measurement results, and improvement information derived from planning and performing the organizational process definition process to support the future use and improvement of the organization’s processes and process assets.
Verifying Implementation
GP 2.9 (VE 1) Objectively Evaluate Adherence
Objectively evaluate adherence of the organizational process definition process against its process description, standards, and procedures, and address noncompliance.
Elaboration:
Examples of activities reviewed include the following:
· Establishing organizational process assets
Examples of work products reviewed include the following:
· Organization’s set of standard processes
· Descriptions of the life-cycle models
· Tailoring guidelines for the organization’s set of standard processes
· Organization’s measurement data

GP 2.10 (VE 2) Review Status with Higher Level Management
Review the activities, status, and results of the organizational process definition process with higher level management and resolve issues.